Case Studies

Ernie Smith & Sons Roofing Case Studies: New Roof in Texas City, TX - Insurance Claim

Wednesday, May 31st, 2017 by Sam Smith

Challenge

Mr. G. was enjoying his time one afternoon when Matt Dravis stopped by his house, after noting some significant storm damage as he drove by. Texas City, TX has a lot of damaged roofs, and this roof fit the mold. Our service representative is a perfect example of our team. The team is taught to examine roofs constantly, always analyzing for opportunities to help customers prevent roof leaks and interior damages. The challenge here is to ensure the client knows we are here to help at all times. Many roofers in Texas City, TX and roofers in Houston, TX in general are ok with walking the fine line between insurance assisstance and insurance fraud. When contractors walk the fine line, it's easy to step over the line, and that can mar the reputation of all roofing contractors in Texas City, TX. 

Solution

Ernie Smith & Sons Roofing has always been a leader in this area, teaching, educating, and inspiring other companies to do the right thing, every time. Matt contacted the client, and let him know that he could inspect the roof for further damages and help him file the insurance claim for a new roof. The customer immediately recognized the value in getting a new roof, especially when any repairs necessary would be equal to or greater than his deductible. We were able to install the bulletproof StormShield Preferred system on his new roof in Texas City, TX. Get your free RoofAssess360 inspection today, and see if you qualify for a new roof, too!

Project Summary

Operations Manager: Mark Smith

Service Representative: Matt Dravis

Scheduler: Cassandra Sword

Project Manager: Miguel Rocha

Crew Foreman: Misael Villanueva

our service area

We serve the following areas

Our Locations:

Ernie Smith & Sons Roofing
19422B Hwy 6
Manvel, TX 77578
1-281-245-0700


Ernie Smith & Sons Roofing
4812B Gulf Fwy
Houston, TX 77023
1-346-800-5335


Ernie Smith & Sons Roofing
14823 Beriton St
Santa Fe, TX 77517
1-409-229-4040
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