This family's roof in Sugar Land, TX was leaking when our service representative Matt Dravis came to inspect their house. While on the two-story steep roof, hail damage was discovered to the shingles on the roof. With the help of his special "roofing shoes," Matt was able to climb the roof over, and document the damage. When he got off the roof, he spoke with the homeowner, who decided to call their insurance carrier with Matt right there. Together, after they filled out our Service Agreement, they filed a claim and had an adjuster appointment. When the time came, Matt Dravis got on the roof with the insurance adjuster, and the roof was paid for. The homeowner was going to spend money to fix the roof leak, but their roof repair money was spent instead on their deductible, and they got a brand new roof! Check out these pictures of the roof in progress.