The homeowner called our office looking for a new roof. He was fully expecting to pay the full price for a re-roof. Our sales manager contacted the customer, and set up an appointment to inspect the roof. After a few appointments, several long phone conversations, and a few pages of paperwork, an agreement was reached. The homeowner was getting a brand new roof, ALMOST FREE. Instead of paying full price for a new roof, he paid only his deductible, and got a fantastic new roof through his insurance carrier. He joins the long and extensive list of highly satisfied customers here at Ernie Smith & Sons Roofing.